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Svendsen v. Board of Review

November 18, 2003


On appeal from a final decision of the Board of Review, Department of Labor.

Before Judges Pressler, Alley and Coleman.

The opinion of the court was delivered by: Alley, J.A.D.


Submitted October 28, 2003

Petitioner Liv Svendsen appeals from a decision of the Board of Review mailed April 15, 2002, which affirmed a decision of the Appeal Tribunal mailed March 1, 2002. She challenges four rulings. First, the Appeal Tribunal held that petitioner is ineligible for benefits for November 9 and 10, 2001,"as she was unavailable for work...." Second, it further held her ineligible for benefits from November 4 through 10, 2001,"as there were less than seven eligible days during that calendar week, in accordance with N.J.S.A. 43:21-4(c) and N.J.S.A. 43:21-19(q)." Third, the Appeal Tribunal declared petitioner ineligible for benefits from November 21 through December 22, 2001,"as she was unavailable for work, in accordance with N.J.S.A. 43:21-4(c)." Finally, it declared her liable for a refund in the amount of $179 as benefits paid for the weeks ending November 3, 2001, pursuant to N.J.S.A. 43:21-16(d) and N.J.A.C. 12:17-14.3. The Board of Review affirmed the Appeal Tribunal's decision in its entirety.

Petitioner was a part-time passenger agent for Scandinavian Airlines (SAS). She testified at her hearing that she worked in that capacity five days a week, five hours per day, for a twenty-five hour per week total. She was laid off October 21, 2001, and was scheduled for recall to employment at SAS the following March. It appears that a number of other SAS employees were also laid off at the same time, all as a result of the severe impact of the events of September 11, 2001, on the airline business.

Petitioner was required to attend a mandatory reemployment orientation on Thursday, November 8. It appears undisputed that on that date she went to the place where the orientation was to be held, which we take to have been the local unemployment compensation office. She waited in the wrong place at the office, however, and missed the orientation session, which unknown to her was taking place at the very time she was waiting in another part of the office. She was told she had to reschedule her orientation and was asked to come back the next day, Friday, November 9. Petitioner was unable to attend on November 9, however, claiming that:"I was involved with my daughter's wedding. If the office was not closed on [Monday] 11/12, I would have been able to come in then...." The wedding was to be held November 10, a Saturday. The reemployment orientation session was rescheduled for November 13.

Petitioner thus acted in good faith and appeared for the reemployment orientation session on November 8 as required. She missed attending the session only because she was in the wrong part of the office while it was taking place. In these circumstances, there was no rational basis for the agency to disqualify her from benefits simply for the reason that on November 9, petitioner was legitimately unable to attend a make-up session on less than twenty-four hours notice because she was tied up with arrangements for her daughter's November 10 wedding. She testified at her hearing about these obligations, including having to meet relatives coming from Norway, and having a house full of people, and those facts are undisputed.

As a result, there can be no legitimate dispute based on the evidence in the record that petitioner was available for work on November 8, 2001, when she appeared for reemployment orientation as directed by respondent. She was present in the office when the session was being given, and it was only through no fault of her own that she missed the session on the day that she was present.

We reiterate that it was on November 8 that petitioner was apprised that respondent wished to reschedule her for another reemployment orientation session on November 9. Because petitioner acted in good faith and personally appeared at the unemployment office on November 8, and because she had a reasonable and understandable basis for not being able to attend a rescheduled session on November 9 at respondent's arbitrary direction on less than twenty-four hours notice, we conclude that to deny her benefits for the period November 8 to November 13 on the asserted ground that she was unavailable for work, N.J.S.A. 43:21-4(c), is unsupported by any rational basis in the record and fundamentally unfair. We would not condone such peremptoriness in judicial proceedings and see no reason to do so when it occurs instead by administrative fiat.

Accordingly, the determination by the Appeal Tribunal that petitioner"is ineligible for benefits from ll/9/2001 to 11/10/2001, as she was unavailable for work" cannot stand. Furthermore, because she was eligible on those dates, it follows that she had seven eligible days for benefits for the calendar week of November 4, 2001. See N.J.S.A. 43:21-4(c); N.J.S.A. 43:21-19(q). As we have explained, petitioner was available for the dates through Friday, November 9 and as a result respondent was manifestly incorrect in determining that she was disqualified for benefits the week of November 4 because"there were less than seven eligible days during that calendar week...." We also part company from respondent over its conclusion that petitioner improperly restricted her employment search to part-time work. Indeed, the only rational way to construe petitioner's position, as set forth in her uncontradicted testimony and her submissions, is that she preferred part-time work but was willing and able to work full-time if necessary. To consider her mere preference for part-time work to be a flat refusal to be available for full-time work in our view defines arbitrariness.

In the alternative, moreover, we see no basis for denying petitioner benefits, even if she could legitimately be described as one who"limited her availability to part-time work" as stated in N.J.A.C. 12:17-12.7(a). That regulation presents a four-prong test for one who limits his or her availability to part-time work, which requires the denial of benefits unless the following conditions are met:

1. The individual has worked in part-time work during a substantial portion of the individual's base year. A"substantial portion" of the individual's base year is defined as earning sufficient wage credits in part-time employment to establish a claim for benefits;

2. There is good cause for such limitation. For the purposes of this subsection, the term"good cause" is defined as substantial circumstances which prevent the individual from accepting full-time employment, including, but not limited to, childcare, eldercare, ill health, ...

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